Author Topic: Voxeo/Aspect Software is hiring!  (Read 803 times)


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Voxeo/Aspect Software is hiring!
« on: June 30, 2014, 02:31:29 PM »
Voxeo, a long time Orlando tech company was acquired by Aspect software, and is heavily investing in growing the team in Orlando. 

If this is something that looks cool for you, even if you might not meet all the requirements, please feel free to reach out to me at, I'd love to talk to you.

 Network Administrator
Looking for a great company to leverage your network and systems administration skills?  Ready to advance your career and work on a real network?  Tired of just putting in your time at your boring desktop support job?  If you would enjoy working with a carrier grade networks, then we want to talk.  Voxeo, an Aspect company, is looking for full-time Network Administrators to join our Cloud Operations team in Orlando, Florida.
We are looking for the best candidates interested in working with a company offering top-tier employee benefits and those who want the opportunity to work with new technologies. As a Network Administrator, you will act as a conscientious eye for Voxeo network surveillance.  You will monitor, troubleshoot, resolve, and restore services operating the Voxeo Cloud Hosting network.  Working in conjunction with other Cloud Operations groups and engineers, you will support implementation and testing of new services during maintenance activities.
Duties and Responsibilities:
  • Use, maintain, and manage network monitoring and alerting systems
  • Respond to alerts or communication from monitoring systems, team members, or customers
  • Suggest improvements to our monitoring process based on user experience
  • Identify, troubleshoot, and resolve network alarms and alerts
  • Escalate network issues within Aspect Cloud Operations and with our vendors
  • Maintain network infrastructure documentation
  • Organize and maintain internal systems to track issues and resolutions
  • Assist others on the Cloud Operations team as required
  • Receive and install server hardware
  • Maintain hardware inventory/stock levels
  • Perform Tier 1 Troubleshooting
  • Work during one of three shifts and be flexible to holiday work
Employee Benefits:
  • Education: Associate?s or Bachelor?s Degree in relevant field of study (Information Technology, Computer Science, or related field)
  • Excellent health, vision, dental, life and disability insurances
  • Employee Stock Option Plan
  • A silicon-valley inspired office and culture: You will find no cubicles present in our facilities, and you?ll have direct access to executive level team members who work side-by-side with employees in our open environment.
  • Employee education budget: We pay for you to expand your skill set, and successfully achieve industry certifications.
  • Free-lunch Fridays: Voxeo believes in treating its employees right, and we cater your lunch every Friday.
  • Our corporate outings are beyond compare. Sure, we have company picnics and host the best Christmas party in Orlando, but we also like to participate in 5ks, play paintball, or just hang out in our own private movie theatre and have some laughs.

  • Working experience with Cisco and Juniper routers and switches
  • 2+ years of experience working with networks (servers or network devices)
  • 2+ years experience with monitoring and performance systems
  • Basic knowledge of the Linux operating system
  • Basic knowledge of the Windows operating system
  • Excellent hardware abilities, including hardware troubleshooting, network cabling, wiring, and hardware upgrades
  • Candidates are expected to exhibit good judgment in all cases
  • Ability to lift up to 50 pounds of equipment unassisted
  • Ability to work in a fast-paced environment
  • Ability to work extra hours if needed
  • Ability to quickly learn new technologies
  • Experience with virtualization technologies
  • A solid understanding of DNS
  • Working familiarity with Mac OS X
  • Familiarity with network monitoring suites such as Solarwinds, Nagios, and Splunk
  • Active Directory experience
Aspect is an equal opportunity/affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.