Yep, what digitalman2112 said. Phone is probably the least reliable way to reach us, as people may be in the warehouse or listening to music. We rarely check the messages, but that may need to change. Apologies for the inconvenience. I'll have our resident VoIP person take a look at it and see what happened. More than likely I left the phone off the hook by accident, though.
Feel free to shoot us an email using the contact form on the website or PM one of the board members and we can sort something out. Open House is definitely the best bet if you can make it. You are guaranteed to get to see everything, and hear about the different tools from people who actually know all about them.